Refund Policy

Please note that once the order period is closed, we cannot change or cancel your order.  If there is an issue with an order that you receive, you may use our Contact Us form to communicate with us about your issue.  

All orders submitted must be paid for; refunds are not available if you forget an item at the pick-up site, or forget to get your order entirely. Orders not picked up will be donated to a family in need, without refund or replacement.  Please find our Missed Pickup Policy HERE.